Contact Us

---

Text Messaging Policy

Effective Date: June 30, 2025

ExpedICE Logistics, LLC is committed to protecting your privacy when you engage with our SMS messaging service. By opting in, you agree to receive text messages related to service updates, load scheduling, and marketing efforts. Message frequency may vary. Message and data rates may apply based on your mobile carrier’s plan. To opt out, reply STOP at any time. For help, reply HELP or contact us at (812) 413-5999 or admin@expedicelogistics.com. We do not share your information with third parties. View our full Privacy Policy .

ExpedICE Logistics, LLC is committed to protecting your privacy when you engage with our SMS messaging service. This policy outlines how we collect, use, and safeguard your information when you opt into our text messaging program. By participating in this service, you agree to the terms outlined below.

When you opt into SMS messages from ExpedICE Logistics, LLC, you agree to receive text messages for the following purposes:

• Load tracking and delivery updates
• Payment due and payment received notifications
• Customer service and account support
• Marketing and promotional offers

Message Details:

• Frequency: You may receive text messages from us at the rate of about 7-10 messages per week.
• Charges: Message and data rates may apply based on your mobile carrier’s plan.
• Opt-Out: To stop receiving messages, reply STOP at any time.

Example Opt-In Message:
“Thank you for opting into SMS messages from ExpedICE Logistics, LLC! Message and data rates may apply. Reply HELP for assistance or STOP to opt out. You may receive unlimited texts from us. Messages include load tracking, payment updates, customer service, and marketing. Privacy Policy at Privacy Policy”

If you decide to unsubscribe from our SMS messaging service:
You will receive a confirmation message:
“You have successfully unsubscribed from ExpedICE Logistics, LLC SMS messages. No further messages will be sent. For assistance, reply HELP or contact us at admin@expedicelogistics.com. To opt back in at any time, reply START.”
No further messages will be sent unless you choose to re-subscribe by replying START.

If you need assistance with our SMS messaging service, you can:

• Reply HELP to any message.
• Contact us directly at:
  Phone: (812) 413-5999
  Email: admin@expedicelogistics.com

Example HELP Message:
“For assistance, reply to this message or contact us at (812) 555-1234 or admin@expedicelogistics.com. Message and data rates may apply. Reply STOP to unsubscribe.”

ExpedICE Logistics, LLC prioritizes the security and privacy of your personal information. We will not share customer information with third parties.

• Purpose: Your information will only be used for load tracking, payment/account updates, customer service, and marketing communications.
• Data Sharing: We do not sell or share your information with third parties, except as necessary to deliver the service or as required by law.